Here you can find answers to the most common questions asked. If your query is not listed here, then please check our terms and conditions or contact us for further details.
Before you place an order:
After you place an order and send your document:
After you receive back your completed documents:
We use Office 2010 to edit your documents, and the problem of missing spaces can arise for clients using Word 2007 when they open their returned document. The solution? Ensure you have the current updates for Office installed. Specifically, ensure that you have Office 2007 Service Pack 2 or 3 installed.
Payment can be made either by direct bank transfer, through PayPal as an account holder (or as a guest using your credit/debit card), or by Western Union transfer. More details are available on the payment page.
1. Click the PayPal link here or on the website payment page.
2. In the left-hand PayPal column under Order Payment insert a) your description: (e.g. Your name – proofreading 3,500 words), b) your item price: (e.g. £27.67, and c) select Update.
3.1 If you have a PayPal account then in the right-hand column complete your login details under Pay with my PayPal account and process the payment.
3.2 If you do not have a PayPal account then in the right-hand column complete your payment under Pay with a credit or debit card.